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  • Ebike Tuning
    • BOSCH
    • GIANT
    • SHIMANO
    • BROSE
    • SPECIALIZED
    • YAMAHA
    • FAZUA
    • ROCKY MOUNTAIN
    • BAFANG
    • KALKHOFF / IMPULSE
    • PENDIX
    • PANASONIC
    • CONTINENTAL
    • POLINI
    • SACHS
    • TQ
    • Accessories
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  • Website Terms of Use

Website Terms of Use

Website Terms and Conditions

General Terms and Conditions

These terms and conditions apply to the use of this website and the ordering, purchase, fulfilment and delivery of Products from www.ebikespartsandaccessories.com

Products You Order on the Website are offered and supplied by Ebikes Parts and Accessories ABN 85178258019 ("Ebikes Parts and Accessories”).

Please read the following Terms and Conditions carefully before placing your Order. These Terms and Conditions contain important information about the ordering, processing, fulfilment and delivery of goods, including limitations of liability. If you do not understand these Terms and Conditions or if you have any questions, please email our team at info@ebikespartsandaccessories.com and a representative will be happy to help you.

Terms and Conditions for Ebikes Parts & Accessories

These Terms and Conditions constitute a contract between the customer (You) and Ebikes Parts and Accessories.

1. Agreement

1.1
In these Terms and Conditions "We", "Our" or "Us" means Ebikes Parts and Accessories; and "You" or "Your" means the person who accepts these Terms and Conditions, by using this Website and associated software, networks and processes, including the purchase of Products or services through the Website.

1.2
By browsing the Website, or placing an Order, You agree to these Terms and Conditions as set out below, which constitutes a legally binding Agreement between Us and You for the supply of Products.

1.3
The Agreement together with your Order constitute the entire agreement between Us and You for the supply of Products. The Agreement cannot be varied unless we agree to vary it in writing or by email.

2. Legal Capacity
If you are under the age of eighteen (18) years you cannot place Orders with Ebikes Parts and Accessories. By accepting this Agreement, you acknowledge that you are over the age of eighteen (18) years.

3. Website Use

3.1
The Website may contain links to other websites. Those links are provided for convenience only and may not remain current or be maintained. We are not responsible for the content or privacy practices associated with linked websites.

3.2
You must ensure that your access to, or use of the Website is not illegal or prohibited by laws which apply to You.

3.4
You must take Your own precautions to ensure that Your process for accessing the Website does not expose You to risk of viruses, malicious computer code or other forms of interference which may damage Your computer system. We take no responsibility for any such damage which may arise in connection with Your use of the Website.

4. Pricing

4.1
Prices displayed on the Website are subject to change without notice. Once an Order has been accepted by Us and a Purchase Contract formed under clause 6, the price of the Product cannot be varied except:
a. by agreement between You and Us in writing or by email; or
b. in accordance with clause 7.4.

4.2
All prices listed on the Website includes Delivery Costs.

5. Product Specifications

5.1
Features and specifications of Products described or depicted on the Website are subject to change without notice. For the avoidance of doubt, we will not materially change the features and specifications of a Product once an Order has been accepted by Us and a Purchase Contract formed under clause 6.

5.2
All weights and dimensions of Products described in the Website are approximate.

6. Orders

6.1
You may place an Order by following the instructions on the Website. By placing an Order, you make an offer to enter into an agreement to purchase the Product(s) the subject of your Order (Purchase Contract).

6.2
Orders will be deemed to have been received by eBikes Parts and Accessories at the time eBikes Parts and Accessories sends an Order confirmation to Your nominated e-mail address.

6.3
Ebikes Parts and Accessories is an online business and will primarily communicate with Customers via e-mail. It is the Customer's responsibility to ensure the correct contact details are entered and that the nominated e-mail address is regularly checked for correspondence.

6.4
Ebikes Parts and Accessories reserves the right to decline to enter into a Purchase Contract with You and may cancel Your Order at any time prior to dispatch of the Product(s).

6.5
In the event of a cancelled Order, funds paid in relation to that Order will be refunded in full. You will be provided with e-mail confirmation of the cancellation and refund.

6.6
Ebikes Parts and Accessories does not accept any responsibility for Orders that are declined, delayed or not accepted due to disruptions with internet connections.

6.7
Ebikes Parts and Accessories shall not be liable for any delay in performing any of its obligations under this Agreement if such delay is caused by circumstances beyond the reasonable control of Ebikes Parts and Accessories (or its affiliates), and Ebikes Parts and Accessories shall be entitled to a reasonable extension of time for the performance of such obligations.

6.8
Where You have provided an incorrect or incomplete delivery address for Your Order, We may charge a redelivery fee for each subsequent delivery attempt.

7. Payment

7.1
You may provide your nominated credit card during the purchase process described on the Website.

7.2
Payment for Orders will be processed immediately upon confirmation of Your Order.

7.3
If Your nominated payment method triggers Our fraud prevention protocols, We may contact You to confirm additional details or rescind the transaction. In this case, until your Order has passed Our fraud prevention protocols Your Order will not be fulfilled. If you do not provide the requested information within up to 7 days, your Order will be cancelled and Your payment will be refunded back to the method in which you paid. These information requests are sent to help protect credit card holders from online fraud.

7.4
Despite Our best efforts, it may be possible that a small number of the Products in Our range may be incorrectly priced on the Website. If We have made a mistake and a Product's correct price is higher than the price on the Website, We may either contact You before shipping to request whether You want to buy the Product at the correct price or cancel your Order. If a Product's correct price is lower than the stated price on the Website, We will charge the lower amount and send You the Product, or where the higher incorrect price has been charged, We will refund the price difference and send You the Product.

8. Delivery and ownership of the goods

8.1
We try to ensure that all Products are delivered in a prompt and timely manner. However, from time to time, it is possible that shipping and other factors outside of Our control may result in delays. Ebikes Parts and Accessories does not accept any liability for loss or damage suffered by anyone as a result of any such delays.

8.2
The date of dispatch listed on the Website is the estimated date of dispatch as is reasonably estimated by Ebikes Parts and Accessories. Where scheduled dispatch of a Product is delayed by more than one week, Customers will be notified by e-mail via the e- mail address nominated in their Order. Customers are permitted to cancel their Order and receive a refund in accordance with the Refunds Policy at any time prior to dispatch of the Product(s).

8.3
Ebikes Parts and Accessories may not deliver Products to PO Box addresses.

8.4
Where a Customer gives written authority for Products to be delivered without a signature, any and all included insurance cover will be voided.

8.5
The couriers or postal services nominated by Ebikes Parts and Accessories will deliver Products during local business hours (9am to 5pm, Monday to Friday).

8.6
Ebikes Parts and Accessories is not responsible for the delivery times of Products. Once Products have been dispatched, it is the Customers responsibility to liaise with the courier nominated by Ebikes Parts and Accessories (as notified to the Customer) in relation to date and time of delivery. Ebikes Parts and Accessories shall not be liable for any inaccuracy of information provided to Customers relating to the date and time of delivery.

8.7
Ebikes Parts and Accessories reserves the right to not ship to remote or rural locations.

9. Faulty or damaged goods

Ebikes Parts and Accessories will repair, replace or refund faulty or damaged Products in accordance with the Return Policy and Your rights under the Australian Consumer Law.

10. Refunds and returns

10.1
Nothing in these Terms and Conditions excludes, restricts or modifies the consumer guarantees provided for by statute including under the Australian Consumer Law.

10.2
All refunds may take up to 7 business days to be processed.

10.3
Other than in accordance with the Return Policy, refunds are strictly limited to those available under clauses implied by statute.

10.4
In order to facilitate a return under the Return Policy, please contact us at info@ebikespartsandaccessories.com

10.5
The Customer must comply with directions from staff to facilitate a return.

10.6
Returned Products under the Returns Policy, must be returned in their original packaging with all accessories and must be in a re-saleable condition. For the avoidance of doubt, nothing in this clause limits or restricts Your ability to make a claim that may be available to You for failure to comply with a guarantee under the Australian Consumer Law. If you are returning a Product due to a fault or defect under a guarantee under the Australian Consumer Law, you may be able to return the Product without its original packaging.

10.7
Subject to clause 10.8, It is the Customer's responsibility to ensure that returned items are returned safely. We take no responsibility for Products lost in transit.

10.8
Where You are returning a Product to us because of Our failure to comply with a consumer guarantee, You must return the Product to us at Your cost unless the Product cannot be returned, removed or transported without significant cost to You because of:
a. the nature of Our failure to comply with the consumer guarantee, or
b. the size or height, or method of attachment, of the Product.

Where You are returning a Product to us, we take no responsibility for a Product lost in transit.
If subsection (b) applies, We will, within a reasonable time, collect the Products at Our expense.

11. Warranties

11.1
Ebikes Parts and Accessories as the retailer, does offers a 30 days money back. if a warranty claim would like to be made.

To contact us for warranty claims, only email correspondence is accepted - this is to ensure all claims are accurately logged. You can email Us at info@ebikespartsandaccessories.com

11.2
Nothing in these Terms and Conditions excludes the application of statutory conditions, warranties and guarantees.

12. Liability

To the extent permitted by law we will not be liable for any loss of income, loss of profits, loss of contracts, loss of data or for any indirect or consequential loss or damage of any kind howsoever arising and whether caused by tort (including negligence), breach of contract or otherwise; and our maximum aggregate liability for any Product supplied to you whether in contract, tort (including negligence) or otherwise shall in no circumstances exceed the amount payable by you to us in respect of the Product(s) in question.

For the avoidance of doubt, nothing in this clause limits or restricts Your ability to make a claim that may be available to You for Our failure to comply with a guarantee under the Australian Consumer Law.

13. Intellectual Property

All Intellectual Property in any Material on the Website is the property of Ebike Parts and Accessories.

14. Privacy

By placing your Order or otherwise contacting Ebikes Parts and Accessories, you agree that We may store, process and use data collected from your Order for the purposes of processing your Order.

15. Miscellaneous

15.1
Title and risk in the Ebikes Parts and Accessories Products pass to You at the point of dispatch or embarkation by Ebikes Parts and Accessories to Your courier.

15.2
Ebikes Parts and Accessories reserves the right to make changes to the Ebikes Parts and Accessories Website and these Terms and Conditions without notice. For the avoidance of doubt, any such changes will operate prospectively from the time that the revised Terms and Conditions are published on the website and will not impact any Purchase Contracts entered into prior to the date of the publication of the revised Terms and Conditions.

15.3
Any provision of these Terms and Conditions which is void or unenforceable may be severed from these Terms and Conditions without affecting the enforceability of other provisions.

15.4
A failure or delay by Ebikes Parts and Accessories to exercise a power or right under these Terms and Conditions does not operate as a waiver of that power or right, and the exercise of a power or right by Ebikes Parts and Accessories does not preclude its future ability to exercise that or any other power or right.

15.5
Insofar as they apply to the ordering, purchase, fulfilment and delivery of Ebikes Parts and Accessories Products from www.ebikespartsandaccessories.com, these Ebikes Parts and Accessories Product Terms and Conditions and General Terms and Conditions are governed by and must be construed according to the law of the State of Queensland, Australia and the parties submit to the jurisdiction of the courts in that State.

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Terms & Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern eBikes Parts and Accessories’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘eBikes Parts and Accessories’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is . Our ABN is 85178258019. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.

Privacy Policy

This privacy policy sets out how we uses and protects any information that you give us when you use this website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.